FAQ

Genqi BES Massage Device is a device that uses specific electromagnetic waveforms to mimic bio-electrical signals to stimulate and massage energy pathways on the body, aiming to promote relaxation and overall well-being.

It works by sending low & high frequency bio-electrical pulses to energy pathways , which are believed to be interconnected pathways in the body. This stimulation helps to improve energy flow, relieve tension, and reduce pain.

The frequency of use can vary based on individual preferences and needs. You may use it for 30 – 45 minutes at a time, several times a week. Start with shorter sessions and adjust as needed.

Genqi BES Massage Device is designed for use on various parts of the body, including the full body, head, neck and shoulder, back, lower back and leg. Refer to the device’s manual for its intended use.

  1. In the event of skin abrasions or purulent inflammation, it is vital to avoid placing the electrodes on or near the affected area during treatment to prevent exacerbating pain or injury.
  2. When using Therapy mode, it is strictly prohibited to use medicated oil such as “Fengyou, Wanhuayou, Baicaoyou, Honghuayou”.
  3. Always use the original treatment electrodes provided by the manufacturer to ensure safety and effectiveness during therapy sessions.
  4. When using the device in proximity to shortwave or microwave therapy equipment, be aware that it may lead to instability in the output of the bioelectric device.
  5. After each use, make it a routine to promptly clean the device’s handle with alcohol disinfectant and wipe the surface thoroughly with a dry towel or tissue to maintain hygiene.
  6. While operating the device, it is essential to use a medium, such as a combination of water and ginseng essence massage cream, to ensure smooth and comfortable therapy.
  7. When it becomes necessary to replace the handle, always remember to perform this task with the device turned off to prevent accidental activation.

The device is recommended for individuals between the ages of 18 and 60. However, individuals with the following conditions should avoid using the device:

  1. Individuals with malignant tumours, benign tumours in the head, or vascular tumours.
  2. Those who have suffered from cerebral haemorrhage or cerebral infarction.
  3. Individuals with severe heart disease, pacemaker implantation, stent placement, or coronary artery bypass surgery.
  4. People with severe internal organ diseases.
  5. Individuals prone to bleeding.
  6. Individuals with tuberculosis.
  7. Those with mental illness or epilepsy.
  8. Patients with skin diseases.
  9. People experiencing severe fatigue, extreme physical weakness, or with a tendency for allergies.
  10.  Pregnant or breastfeeding women.

Use the device with caution when:

  1. Blood pressure reading is 140 or higher.
  2. During menstruation.
  3. Extremely hungry, overly full, or after consuming alcohol.
Therapies that stimulate specific areas of the body may temporarily increase local blood flow and energy utilisation, and sweating is a natural bodily function that helps regulate temperature and eliminate excess fluids.

After using the BES massage device, your body’s energy pathways become unblocked, inducing a state of relaxation that makes it easier for you to fall asleep.

Therapies that stimulate specific areas of the body may temporarily increase local blood flow and energy utilisation. In individuals with limited energy reserves, this increased activity in one area may temporarily reduce energy availability to other parts of the body, potentially leading to feelings of fatigue.

This is a result of improved overall circulation, micro-circulation, and micro-elasticity in the eyes following a positive change in the body’s energy state. It’s a process of expelling waste and blockages from the eyes.

The body can sometimes produce excess fluids. Enhanced respiratory function can support the body’s natural waste elimination processes.
Supporting overall body function may promote healthy digestion and circulation, which can contribute to improved energy levels and appetite
Following therapy, some individuals may experience increased energy and a shift in their overall bodily functions, particularly those who tend to feel cold or have discomfort in the abdominal area. This may result in changes in digestive function, which can sometimes include the release of gas.
The body’s natural balance can sometimes be disrupted, which may lead to sensations such as itching.
In some cases, imbalances within the body can lead to a buildup of waste products in the scalp. BES device may help to improve the body’s natural elimination processes, which can sometimes lead to the release of these buildups, potentially causing itching.

Increased cellular activity can lead to thirst, similar to the sensation experienced after physical exercise. In such cases, it’s advisable to drink warm water to stay hydrated.

During therapy, the body may undergo shifts and adjustments. Some individuals may experience temporary sensations such as irritability or nausea. These reactions can vary depending on individual factors.

Soreness: May be associated with areas where the body is adjusting or experiencing increased activity.
Numbness: May be related to reduced sensation in the affected area.
Swelling: May indicate fluid accumulation in the tissues.
Pain: Can be a symptom of various conditions and may require further investigation.
Itching: May be a temporary sensation experienced during the body’s natural healing processes.

After the therapy, it is recommended to drink plenty of water and to rest, to allow the body to fully absorb the benefits of the therapy. Avoid strenuous exercise or exposing yourself to cold.

After the therapy, you should wait for 6 hours before taking a bath.

Generally, no specific preparations are needed before therapy. However, it is recommended that you avoid consuming a heavy meal, alcohol, or caffeine before the therapy.

Please refer to the manual for cleaning instructions. Typically, you can clean the device’s surface with a damp cloth and mild detergent. Avoid immersing it in water.